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My cat has boarded with Jill and Ray for the past couple of years and I would not use anyone else. My cat gets treated so well and returns home a very happy and contented little fellow. I would highly recommend Upper Ruxley Cattery.
Our boy Gary had his first stay at Upper Ruxley Cattery this May and it really couldnt have gone any better. It's so very clear that Ray and Jill really do care about the cats in their care. The Cattery is spotlessly clean it's set in a wonderful an calm location too. Gary returned home a very relaxed an happy boy. What more could you ask for, we highly recommend.
I have been boarding my cat Conan here at least twice a year for five years, since he was only a few months old. I trust the owners to take good care of him, plus I have always been very happy with the customer service - they always remember our cat when we call to book a new stay. Would recommend.
My cat Lofty has stayed here a couple of times now. The staff are friendly, welcoming and put up with my beloved puss having travel sickness problems on the short drive there! He has a 'special needs' diet for which they cater perfectly. On picking Lofty up he always seems happy and 'settled in' . When on holiday I'm completely confident he is being well looked after!
After doing lots of research we found Upper Ruxley Cattery and the wonderful Jill & Ray. Whilst we were looking round the facilities we spoke to a customer who was there dropping off her cat. She told us she had been boarding her cat there for years and wouldn't dream of taking him anywhere else.
We first left our precious fur baby Frankie in their care last September 2014 for 2 weeks and went on holiday having complete faith that he would be well looked after. As it was Frankie's first time Gill and Ray reassured us that they would make sure that he settled in OK. When we collected Frankie he was happy and had been well cared for. We had no hesitation in booking Frankie in again for a week in May 2015. The facilities are brilliant, large cages with a scenic view, very clean and comfortable.
Frankie loves staying with his Uncle Ray and Auntie Jill and we wouldn't dream now of leaving him anywhere else.
We have no hesitation in highly recommending this wonderful Cattery and have already told friends about it who need to board their cat later in the year.
I have been boarding my cat with Jill and Ray for many years and have always been really happy with how they cared for my precious boy. It is with a heavy heart that I had to have my lovely Barney cat put down yesterday. I just wanted to say a huge thank you to Jill and Ray for looking after him. I always knew he was in safe hands and can't recommend them highly enough.