About Upper Ruxley Cattery

Cattery Licensed by Dartford Borough Council
Licence Holder: Jill Tibbles
Licence Number: DBC/AB/002/ 2019
Rated by Dartford Borough Council as 5 Stars – Valid from 01/01/2019 to 31/12/2021

Cattery over looking garden
Upper Ruxley Cattery was first established in 1988. The current owners took over the cattery during August 2002. The cattery is conveniently located on the borders of Sidcup, Bexley, Swanley, Dartford and takes in owner’s cats from a large catchment area of South-east London and North-west Kent.

The purpose built cattery accommodation overlooks pleasant, peaceful garden surroundings with rural views across fields and woodlands. This is an ideal relaxing setting for your cat’s holiday, with homely comforts, cat care and being cared for properly.

We are proud to have achieved a 5 Star fully Licensed Cattery Award by the Dartford Borough Council in accordance with the Animal Boarding Establishment Act 1963 for boarding catteries. Our boarding cattery is regularly inspected every year to ensure that a high standard of care is maintained at all times.

The Owners (Jill & Ray) are both members of the International Cat Care formerly Feline Advisory Bureau (FAB). The International Cat Care is a charity dedicated to the health and welfare of cats.

Our guests are of many various breeds and all ages. Our youngest guest as been 3 months old and our oldest has been 25 years old. We have also nurtured some cats back to good health after accidents, operations or illness.

Our largest guest cats have been the lovely placid Maine Coon breed. The Maine Coon is noted for its large bone structure, its rectangular body shape, and a long flowing coat.

View of Chalets 24 & 25Our cattery accommodation is of penthouse chalet construction. Each chalet unit comprises of a cosy insulated sleeping room above an adjoining solid roof covered exercise area.  The exercise areas are fitted with full height sneeze barriers. Cat guests have access to the sleeping area via a ladder ramp and through a cat flap.  The secure exercise area houses the water bowl, litter tray and scratch pad or pole.  The insulated sleeping areas are individually heated at cold weather times for our guests comfort.  Access to each unit is via a safety corridor which is locked for security.  Chalets vary in size to accommodate either single cat occupancy or multiples of cats from the same household. The whole site is covered by external lighting with day and night CCTV security cameras which are recording at all times.

We provide beds and bedding for the comfort of our guests. If your cat has its own bed or favourite blanket we encourage you to bring it in with your cat. Anything that is familiar to your cat helps them to settle and relax.

Cats love routine so feeding and cleaning is done at regular times each day. Your cats happiness is paramount so we strive to achieve this by giving them our attention throughout their stay with us.


Cat Feed Times

Our guests are served with their meals every day in the early morning and early evening. The guests are fed from our wide variety of quality premium wet and/or dry foods, we also have cat milk if required. We try to feed the cats their normal diet in accordance with their owner’s instructions. However, we do not stock supermarkets own brands of wet or dry cat food.

If your cat(s) has a special dietary requirement of a veterinary prescription food you will need to provide us with their food.


Cat Carriers

Always transport your cat(s) in a suitable secure pet carrier unit. Do not carry your cat in your arms or in any old box. Any sudden movement, loud noise or a bang could mean your cat might run off through fright.

When choosing a cat carrier there are many different types and sizes. Only purchase one that is appropriate for the weight and size for your cat. If your cat is still a kitten remember they quickly grow in size and weight.


Ferplast Pet CarrierIgloo Pet CarrierWire Pet Carrier


Medication

During your cats stay we are happy to administer any medication i.e. tablets or liquid medication.  However, we do not administer medication by injection.

Note about Cat CollarsCat collar with magnet

If your cat normally wears a magnet on their collar please remove this before leaving your cat with us. This is because our water and cat milk bowls are metal and if the cat is wearing a magnet they end up wearing a metal bowl from their collar until it is knocked off.

Cattery Insurance Cover – Care, Custody and Control of Animals

Petplan SanctuaryIncluded in our pricing structure is a provision for veterinary insurance cover with Petplan Sanctuary so that should your pet become ill or or sustain an injury whilst staying at Upper Ruxley Cattery for veterinary treatment administered during the boarding period.

There are however some insurance policy exclusions to this provision, including hereditary illnesses, those less than 8 weeks old and aged 16 or over, and previous or chronic ailments, which are not covered by our policy. Insurance to cover visits of 31 consecutive days or more, would need to be discussed, as extra policy conditions and a possible extra cost may be incurred.

If your pet is already receiving treatment from your own vet when boarding commences, we will liaise with your vet to discuss ongoing conditions. Please advise your vet that your pet will be coming to stay at Upper Ruxley Cattery.